tracy tomlinson <p>To return an item you <strong>have to</strong> contact us within 4 days of delivery for details on how to make a return, If We are not contacted in this time a <strong>full</strong> refund might not be granted.</p> <p>All items must be complete with all parts and in the original packaging and in a new condition, or we will refuse to refund, Any return must be made within 14 days.</p> <p>Postal costs will not be refunded if a refund is required.</p> <p>One exchange will be made free of charge but if a second item is returned extra postal costs will need to be paid.</p> <p>Unfortunately due to hygiene reasons lingerie items that include pants/thongs can not be returned, <br /> Stockings/tights can not be returned if they have been worn</p> <p>It is advised to return an item by recorded means as no responsibility can be taken until we receive the item.</p> <p>once you have notified us of a return please send returns to</p> <p>Escape Lingerie<br /> 35 Birch avenue<br /> Grimsby<br /> DN34 4RD</p> 2007-07-29T10:00:22+01:00 returns-policy-1 80351 2007-07-29T10:00:22+01:00 22231 2010-01-29T12:14:54+00:00 To return an item you *have to* contact us within 4 days of delivery for details on how to make a return, If We are not contacted in this time a *full* refund might not be granted. All items must be complete with all parts and in the original packaging and in a new condition, or we will refuse to refund, Any return must be made within 14 days. Postal costs will not be refunded if a refund is required. One exchange will be made free of charge but if a second item is returned extra postal costs will need to be paid. Unfortunately due to hygiene reasons lingerie items that include pants/thongs can not be returned, Stockings/tights can not be returned if they have been worn It is advised to return an item by recorded means as no responsibility can be taken until we receive the item. once you have notified us of a return please send returns to Escape Lingerie 35 Birch avenue Grimsby DN34 4RD